5Q Training

People leadership skills that turn good managers into great leaders.

There are 5 questions that every employee answers “yes” or “no” to every day.
Your managers have more impact on their answers than anything else.

YES changes retention.

5Q Training systematically breaks down the five questions every employee is silently asking.

It reshapes how your managers lead, coach, motivate, and retain talent. Working strategy sessions convert the framework into a personalized Leadership Blueprint, equipping them to boost performance, cut turnover, and act immediately.

What Your Managers Will Get

    See What's Inside the Leadership Blueprint
    The Leadership
    Blueprint
    A powerful digital tool that supports your managers, grows with them, and tracks their success.
    • Builds Around the Training Organized around each of the 5 Questions
    • GPS Tracking A clear picture of where their team is now and where they're headed
    • Move the Needle Challenges Bite-sized actions that build real habits, one at a time
    • Live Aha Moment Capture Space to grab insights the moment they happen
    • SMART Goal Conversion Guidance for turning insight into actionable goals
    • 30/60/90 Day Benchmarks Every commitment organized by checkpoint, time-bound, and ready for action.
    • Direct Report Tracker Dedicated resources mapping every team member's strengths and opportunities
    • Accountability Partner Section Space to record new relationships, commitments, and contact info
    • Curated Resources Additional reading, media, and tools for managers who want to go deeper
    Try
    It
    Add a 5Q Friend
    Aha
    Jordan's 5Q Dashboard
    Your team's progress across all 5 questions, updated automatically as you complete each step.
    Team GPS
    Where We Are Now
    Results of Manager Assessment
    Where We Are Going
    DAYS
    Goals, Based on Commitments Made
    Focus Areas
    • Strongest: Relationship, many team members seem to trust and lean on each other
    • Needs the Most Work: Resources, some employees may feel they lack the tools or support to do their job well
    • Engagement Focus: Recognition may be one of the fastest levers available right now
    Biggest Challenges
    • Some newer team members may feel overlooked in team-wide praise
    • High performers may get general thanks, but rarely specific feedback
    • Remote team members may feel somewhat less seen than in-office staff
    Biggest Opportunities
    • The team may respond well to specific, public recognition
    • The weekly huddle could be a natural moment to highlight wins
    • 1:1s already happen consistently and may just need sharper questions
    Best Next Steps
    • Consider publicly recognizing one team member's specific contribution this week
    • Consider identifying one resource gap and working to close it
    • Consider asking each direct report what's working well for them
    Team Data
    Input each member of your team, and data will be collected as you complete the training.
    Team Chart
    Add team members above to see them charted here.
    0 team members awaiting data
    Click team member to add data
    Move the Needle
    Goal: 100 points.
    22
    My Workspace
    AHA's
    • I've been thanking the team as a group. I've never once said her name.
    • I assumed everyone knew their work mattered. Nobody's actually told them.
    • I ask about deadlines constantly. I never ask how someone's doing.
    SMART Goals
    • Thank Maria by name in the team huddle this Friday.
    • Ask one non-assuming question in every 1:1 this month.
    • Give one specific, public callout each week through the quarter.
    My 5Q Friends
    • No friends added yet. Use the button next to Aha! to add one.
    Additional Notes
    Additional Resources
    Skip
    Tutorial
    Add a 5Q Friend
    Aha
    Am I Valued?
    Respect
    "Do I matter here, or am I just useful?"
    When your team members know that they are valued, both as humans and professionals, they stop protecting themselves and start offering their best thinking, ideas, and effort that you can't get from someone who's just trying to get through the day.
    Understand It

    More than half of employees who left a job in the past six months said they didn't feel valued by their organization (54%) or their manager (52%).— McKinsey

    Respect isn't a poster on the wall. It's built or broken in passing moments: tone, timing, follow-through, who gets interrupted, who gets defended. When it's missing, people don't quit loudly. They quietly stop offering their best thinking and start looking for the exit.

    The
    Cost
    It's
    Personal
    Blind
    Spots
    What
    Changes
    Your
    Role

    When employees don't feel valued, teams become purely transactional. Loyalty suffers, which erodes reputation, which complicates talent acquisition, which diminishes productivity, which crushes morale, which fuels disengagement, which increases turnover. It's not one loss. It's a chain reaction, and managers are usually first in line to take the blame and cover the cost.

    No one works for your company. Beneath the vision and values, every employee is making decisions based on their own trajectory, growth, and security. That's not selfish, it's human. Even senior leaders operate this way: the average S&P 500 C-suite tenure is 5.2 years, and roughly 85% of those who leave do so on their own terms.

    Respect isn't experienced the same way by everyone. Personality, tenure, work style, and even accent or vocabulary can get quietly misread as a lack of competence. These can be common blind spots for otherwise well-intentioned managers. Most leaders never intend to devalue anyone, but intent doesn't cancel impact.

    When respect is present, people stop bracing and start contributing freely. You get access to their best thinking instead of just their safest ideas — the half-formed and risky but redeemable ones that actually move work forward. You hear problems earlier and get the truth before it turns into fallout.

    Respect is rarely a grand gesture. It's tone, timing, and follow-through. You answer "Am I valued?" every time you give feedback without humiliation, explain the why and not just the what, or treat people as adults instead of problems.

    Rate Your Team
    Right now, how respected do you think your team feels?
    Slide the dot to select your answer.
    3.0
    Not Respected
    at all
    Highly Respected
    3.0
    Now rate your team members
    Right now, how respected do you think   feels?
    All set! Every team member has been rated.
    Move the Needle
    +
    These are team members that you rated lowest (red) and highest (green) in terms of how respected they feel. Consider one simple action that would signal respect, and lean on those who already feel it to help others feel it too.
    Questions to Sit With
    Answer honestly. There's no wrong response here, only useful awareness.
    Question 1 of 6
    Skip for now
    Choose all that apply
    You've worked through all six. Awareness is where change starts.
    Capture an Aha
    Build a SMART Goal
    Use the tools below to craft a SMART goal statement.
    S
    M
    A
    R
    T
    Craft Your SMART Goal
    Skip
    Tutorial

    Overview

    5Q Training

    This two-day, highly interactive session combines the 5Q framework with hands-on strategy work.

    Managers first learn how each of the five questions shapes behavior, culture, and business outcomes, then turn that lens to their own team, working through each person they lead to identify how to most effectively move them forward. The result is a high-trust culture built person by person.

    The 5Q Model

    This training teaches managers to see what lies beneath the surface, address it directly, and remove the barriers that hold their teams back from doing their best work.

    Illustration of a canoe crew with some rowing hard, some coasting, and some paddling backward

    Most companies look like this. According to Gallup's most recent data, roughly 3 in 10 employees are highly engaged (31%), 5 are along for the ride (52%), and 2 are actively disengaged (17%). 5Q training asks and answers one question: how do managers move every employee one seat forward?

    How the Two Days Flow

    Each day follows the same arc, grounded in adult learning theory: understand it, feel it, then plug it into your own team. Day 1 covers the first three questions. Day 2 covers the last two and closes with a plan.

    In Person
    or Virtual?
    Because so much of the impact comes from shared wisdom, live discussion, and group accountability, this training is best delivered in person. A virtual format is available when travel or logistics require it.
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